For every purchase made on eBay, we need to confirm your order against our sales. To do this we use your order number. By supplying us with your order number, we can ensure that you purchased the product from Tradesmart and it is not a cheap copy sold from another seller.
You’ll find the 12-digit order number in the following places:
- Your order details in Purchase history
- Your order confirmation email
Where to find your order details in Purchase history
- Go to https://www.ebay.com/myb/PurchaseHistory
- Find Tradesmart from your purchase list
- Select View Order Details. Your eBay order number should look something like this:
Your order confirmation email
If you purchased your item as a guest, the order won’t appear in your purchase history. You can find your order details in your order confirmation email. Every time you purchase an item on eBay, you’ll receive an order confirmation email letting you know your order is complete and that your item should soon be on its way. Your order confirmation email will contain your estimated delivery date, any available tracking information, and your order number.